FAQ
1. Are Caucasus Collection products handmade?
Yes. Our collection features carefully selected handmade and artisan pieces, with unique details inspired by the rich heritage and craftsmanship of the Caucasus.
2. What makes Caucasus Collection products unique?
Each piece combines Caucasus-inspired heritage with elegant, contemporary design. Small variations in handmade items make every piece distinctive.
3. Do you offer international shipping?
Yes. We offer international shipping, with fulfillment depending on the product and its origin. Selected pieces may be shipped from Azerbaijan or other Caucasus countries. Shipping options, costs, and estimated delivery times vary by destination and are provided at checkout or when arranging your order.
4. How long does it take to prepare and ship my order?
Because many of our pieces are handmade or made to order, processing times may vary depending on the product, customization, and order requirements. We will provide an estimated preparation and shipping timeframe when you place your order. All orders are shipped from Azerbaijan or other Caucasus countries, and delivery times vary depending on the destination and shipping method.
5. Does Caucasus Collection feature products from different Caucasus regions?
Yes. Our vision is to celebrate the diverse cultures, traditions, craftsmanship, and artistic heritage of the Caucasus. We aim to bring together distinctive pieces inspired by different Caucasus regions, creating a collection that reflects the richness and diversity of the region.
6. What is your return and exchange policy?
If you are not satisfied with your purchase, please contact us within 14 days of delivery. Items must be unused and in their original condition to be eligible for a return.